Policies

“Our business is built on referrals. We insist on your satisfaction”.

E-mail us with questions or comments.

Our simple 14 Day Customer Service Guarantee

Returns:
Love it or return it within 14 days insured and in original packaging and condition received. Email us at paul@paulrobilotti.com for a Return Authorization Number. Include this number on the outside of the package and include the original invoice.

Exchanges:
Change your mind? Return as outlined above for full credit minus shipping charges towards another style.

Refunds:
Your refund will be processed within 14 days.

Ring sizing:
We will ship rings sized as requested by the customer complying with the industry standard. Customer bares full responsibility for size provided. We cannot be responsible for your jeweler’s errors and /or alterations. E-mail us with any specific questions regarding sizing.

Privacy Statement:
Information that you provide to us remains with us! We do not sell, trade, or otherwise disperse your private information. It may be used for identity and payment verification, shipping or contacting you regarding your order or product update.

Please e-mail at paul@paulrobilotti.com us your questions. Thank you.